Welcome to Touchpoints at Farmington
On Thursday, August 31, 2023, Touchpoints at Farmington delivered notice to the Connecticut Department of Social Services (DSS) of its intention to close the 105-bed skilled nursing facility on Scott Swamp Road in Farmington. The date of closure will be dependent on the pace of safe discharge of the current residents and approval by DSS.
This difficult decision comes after many attempts to revitalize the center’s declining census, stabilize staffing post-COVID and control labor and other excessive costs. The nursing home was licensed for 120 beds at peak but has been operated at 105 beds for several years.
The decision was not made lightly or quickly but the nursing facility was not viable over the long term based on actual and projected operating losses and due to significant State Medicaid reimbursement shortfalls.
The closure of a skilled nursing facility is especially difficult for the residents who call the facility home. Touchpoints at Farmington will ensure that all residents can be placed in suitable sites of care such as alternative nursing facilities or at home care services. We will continue to follow all state regulations and meet residents’ needs while this process moves forward. We are committed to providing assistance and transparent information throughout the closure process to assist residents and family members in making an informed decision about their future.
Touchpoints at Farmington will communicate the specific closure plans to residents and their families and work with relevant state agencies, including the DSS “Money Follows the Person” program and the State Long-Term Care Ombudsman to ensure that residents’ rights are protected throughout this process.
We are acutely aware of how this news will impact our staff. We will endeavor to provide each member of Touchpoints at Farmington’s dedicated team another suitable position within iCare Health Network’s 11 other locations.
Touchpoints at Farmington was frequently rated as a Five Star nursing home by the Centers for Medicare and Medicaid Services (CMS) as well as winning US News and World Report Best Nursing Home recognition several years in a row. The center is also a current member of several integrated hospital networks reflective of quality resident care.
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Discover more about the Touchpoints family of facilities
Touchpoints at Manchester333 Bidwell Street
Manchester, CT 06040
Touchpoints at Bloomfield140 Park Avenue
Bloomfield, CT 06002
Touchpoints at Chestnut171 Main Street
East Windsor, CT 06088
Touchpoints at Farmington20 Scott Swamp Road
Farmington, CT 06032